Hey, E-Scooter Pandas! I’m sure you’ve heard the news - from 5-Nov-2019 onwards, the LTA has prohibited the use of e-scooters on all footpaths. To give e-scooter riders some time to adjust to the ban, the advisory period will be from 5-Nov-2019 to 31-Dec-2019. However, from 1-Jan-2020 onwards, a fine of $2,000 or 3 months jail time will strictly be imposed on those caught still riding on footpaths. 

 

So, what’s next for our E-Scooter Pandas? Not to worry - we understand your concern and have prepared a program that has got you covered on all sides! All E-Scooter Pandas who have done at least one order from 9-Oct-2019 to 7-Nov-2019 will be eligible for the program. Find out which category you belong to below: 

A. E-Scooter Trade-In Program 

Scheme A: Riders who have completed 100 hours and above from 9-Oct to 7-Nov

Thank you for your excellent service and loyalty. To make things as easy and smooth as possible, we’ve already purchased e-bicycles for you! (Zebra Model 3 by Mongol Trading Pte Ltd) This means that you don’t need to temporarily shell out money for your new vehicle. Also, you will receive an extra $80 if you complete 100 orders from 01-Jan-2020 to 31-Jan-2020. This is on top of all our other incentives. YAY! 

 

Due to the unforeseen surge in e-bicycle orders, the e-bicycles we’ve purchased for you are set to arrive by 31-Dec-2019. 

 

While waiting for your new e-bike, you can rent a bicycle from SG Bikes for FREE until 31-Dec-2019! All you need to do is sign-up here and pay a refundable deposit of $100 upon claiming your bicycle. (More details in the Partners List section below) 

How to claim your brand new e-bicycle: 

 

Step 1: You will receive an SMS by 15-Nov-2019 if you belong in this scheme and are eligible for the trade-in program. Please sign-up using the link indicated in the SMS before 22-Dec-2019. We will cross-check with LTA and within 4-5 working days, you will receive another SMS confirming your sign-up. This cross-check is essential because only one trade-in is granted per person across all delivery companies. 

 

Step 2: After you’ve received your SMS confirmation, head over to the North Hub to trade in your e-scooter by 31-Dec-2019. (Address: 39 Woodlands Close #06-64 MEGA@Woodlands Singapore 737856) The first batch will receive their e-bicycles at the end of December and the second batch will receive it at the end of January. 

 

Step 3: You will receive an SMS before 31-Dec-2019 once your e-bicycle has arrived. This SMS will include pick-up details and instructions. 

 

Step 4: Head over to the e-bicycle partner indicated in the SMS and pick-up your new e-bicycle! 

 

What if I want to buy my own bicycle or e-bicycle? 

 

If you wish to purchase a bicycle or e-bicycle on your own, you need to simply come down to the hub with your new vehicle receipt, PMD, and NRIC. You are entitled to the full claim of up to $600 for bicycles and up to $1000 for e-bicycles. 


 

Scheme B: Riders who have completed less than 100 hours with at least one order from 9-Oct to 7-Nov

 

Amazing news! We’ve partnered with several suppliers and you can purchase a wide range of vehicles at discounted prices. You can refer to our Partners list below. 

Since e-bicycle stocks are limited, the e-bicycles you will be ordering will most likely be arriving by 31-Dec-2019. While waiting for your new e-bike, you can rent a bicycle from SG Bikes for FREE until 31-Dec-2019! All you need to do is sign-up here and pay a refundable deposit of $100 upon claiming your bicycle (more details in the Partners Section below).

 

After you’ve purchased your vehicle, you can trade-in your PMD and receive your refund granted that you meet certain criteria: 

Important Note: You need to hit the first 100 orders to be eligible for the remaining 50%. Please ensure that the orders you deliver are not done using an e-scooter. Kindly select which vehicle type you’ll be changing to in the sign-up form.  We urge you to use the free SG Bikes bicycle rental since this is FREE. Refer to the partners list below for more details.

How to claim your trade-in refund: 

 

Step 1: You will receive an SMS by 15-Nov-2019 if you belong in this scheme and are eligible for the trade-in program. Please sign-up using the link indicated in the SMS before 22-Dec-2019. We will cross-check with LTA and within 4-5 working days, you will receive another SMS confirming your sign-up. This cross-check is essential because one trade-in is granted per person across all delivery companies.

Step 2: Purchase your vehicle after you’ve received your SMS confirmation. You can use the partners list below for discounted rates. Remember to keep your new vehicle receipt! 

 

Step 3: Head over to the North Hub and trade-in your PMD. (Address: 39 Woodlands Close #06-64 MEGA @ Woodlands  Singapore 737856) Kindly bring your NRIC and new vehicle receipt too. 

Step 4: Receive your refund on the dates mentioned above (10-Jan-2020 and 14-Feb-2020) once you’ve completed the criteria.

B. Partners List

 

Interested in switching vehicle types at discounted rates? Here’s a list of our partners. All you need to do is be in your foodpanda uniform upon purchasing in their stores! 

 

E-Bicycles Partners: 

 

1. Minimotors

Special Deal/Discount: $120 off on all e-bicycles

Address and Opening Hours: Woodlands Close 11, #09-03, S737853. Mon-Sun: 1pm-8pm 

Website: minimotors.sg

Contact No: 82078225/62623744


 

2. Mobot

Special Deal/Discount: 15% off for all e-bikes (PABs)

Address and Opening Hours: 62 Ubi Road 1, Oxley Bizhub 2, #03-23, S408734

Website:https://mobot.sg/product-category/electric-bicycles-ebike/

Contact Information: 6538 2816 or info@mobot.sg

Facebook Messenger: https://m.me/mobotsg

 


3. Mongol Trading 

Special Deal: $50 off all e-bikes

Address: 107 Eunos Ave 3 Room W2005, Singapore 409837

Opening Hours: 1:00 - 7:00 PM, Monday to Fridays 

Website: https://www.facebook.com/zebra.ebikes

Contact No: 82652124

 

 

4. WarehouseSG 

Special Deal/Discount: up to 30% off for PAB and accessories purchase

Address and Opening Hours: 21 Woodlands Close, #01-15, Primz Bizhub

Weekdays opening hours: 12PM to 9PM

Weekends opening hours: 12PM to 6PM

Closed on public holidays

Website: warehousesg.com

Contact No: +65 9833 7339


 

5. TWD Bicycle 

Special Deal (up to $500+): 10% Discount on all PABs + a further $100 when you bring your E-Scooter Early Disposal Receipt (while stocks last)

Address: 194 Pandan Loop #05-07 Pantech Business Hub, Singapore 128383

Opening hours: Tuesday to Friday 11:00 AM to 5:00 PM

Tel: +65 9738 9114  twdbicycle@gmail.com

Website: www.twdbicycle.com

6. Cuberpedia 

Special Deal/Discount: Up to $100 off all accessories (helmet, dash cams, etc.) Free lifetime stock brake tuning & shaky stem tuning for each new PAB purchased with them. Free Cuberpedia membership sticker for future promotions. 

Address and Opening Hours: 

1) Tampines 

264 Tampines St 21 #01-110 S520264 

1:00 PM - 9:00 PM (Closed on Public Holidays)

9455 1698

2) Jurong

8 @ Tradehub 21, 8 Boon Lay Way, #08-05, 609964

1:00 PM - 9:00 PM (Closed on Public Holidays)

9455 1698

 

Website: www.cubeRpedia.com

Contact No: 94551698 

 

Personal Mobility Aid (PMA) Partners 

1. Mobot 

Special Deal/Discount: 15% off for all mobility scooters and electric wheelchairs (PMAs)

Address and Opening Hours: 62 Ubi Road 1, Oxley Bizhub 2, #03-23, S408734

Website: https://mobot.sg/product-category/mobility-scooters-personal-mobility-aid/

Contact No: 6538 2816 / info@mobot.sg / Facebook messenger: https://m.me/mobotsg

Bicycle Partners: 

 

1. SG Bikes 

 

We’ve decided to shoulder your bike rental costs for the next one and a half months. That said, SG Bikes will be offering you FREE bike rentals until December 31, 2019! This is for our PMD Pandas who are still waiting for their alternative vehicles to arrive. If you’ve done at least one order from 9-Oct to 7-Nov, you will be eligible for this FREE deal! Click here to sign-up. 

 

Address: 56 Loyang Way #03-12 Loyang Enterprise 508775

Opening Hours: 10:00 AM to 6:00 PM Monday to Friday

Contact Information: support@sgbike.com.sg or Whatsapp +65 9641 2296

Website: www.sgbike.com.sg

 

Important Reminders:

 

You need to sign-up using the link above. SG Bikes will not entertain riders who turn up without a confirmation that they are eligible.

 

You would need to pay a bike deposit of $100 (This is refundable upon return of the bike) 


 

2. New Era Cycle

Special Deal/Discount: 15% off only for KMC bicycle chains and KMC E-bike chains

Address and Opening Hours: 14 Arumugam Road LTC Building C #01-04 Singapore 409959

Monday to Saturday 11:00 AM to 8:00 PM

Website: www.neweracycle.com

Contact No: 61008645

3. NSR Bikes

Special Deal/Discount: 20% off on all complete bicycles

Address and Opening Hours: 2 Bukit Batok Street 23, #01-14, Singapore 659554
Monday to Thursday, Saturday 2:00 PM to 7:30 PM
Friday and Sunday 2:00 PM to 5:00 PM

Website: www.nsrbikes.com.sg

Contract No: 91385578

Motorbike Partners: 

1. Honda Motorcycles

Company Name: Boon Siew Singapore Pte Ltd

Special Deal/Discount: Up to S$1,300 off Class 2B models, Up to S$1,000 off Class 2A models, Up to S$5,000 off Class 2 models (Valid until 31-Dec-2019)

Address: 370 Ubi Road 3, Level 2, S408651 / 255 Alexandra Road, S159937

Opening Hours: Monday to Saturday, 9:00 AM to 5:30 PM

Website: http://www.boonsiewhonda.com.sg/

Contact No: 6513 9339 / 6513 9627

Email: enquiry@boonsiewhonda.com.sg

Facebook Messenger Link: http://m.me/boonsiewsingapore/

C. Frequently Asked Questions