Rider Score

  • Weekend dinner shifts: All shifts ending after 19:30 on Saturdays and Sundays

  • Peak hours: Hours worked between 11:00 - 14:00 and 17:00 - 21:00, Monday to Sunday

 

To make sure our most dedicated riders are treated fairly, we introduced a scoring system. Every 2 weeks, your score is sent by SMS and email. Your loyalty, compliance and performance, as detailed above, determine which riders book their shifts first and who can earn the highest dockets. 

 

Riders are scored from 1 to 10, with 10 being the best, and are placed into 4 shift-booking batches. Scores 9 and 10 belong to Batch 1, which allows them to begin booking shifts before everyone else. More specific information on batch-opening times is detailed below.