Hey, Pandas! We are now on the Sixth Cycle of Bamboo Rewards. (December 1-31, 2020) Earn Bamboo Points and maintain your average Acceptance Rate to unlock your tier and gain access to all the limited edition freebies and prizes under it! 

*The no. of Bamboo Points per delivery is subject to change

Each delivery you make is equivalent to 3 Bamboo Points and you will receive your tier update every month. The tier you will receive will be based on the Bamboo Points and average Acceptance Rate you’ve accumulated over the last month and will give you access to a set of rewards which you can claim as soon as your tier is announced. Your tier will only be valid for 1 month and will be reset. You must claim your rewards before your next tier announcement. 

Points System (Sixth Cycle)

Here’s the criteria you need to unlock each tier:

 

From December 1, 2020 (Monday), everyone will start off as Baby Panda and receive their tier update by the first week of January. We've added some multipliers in to give our bicycle and e-bike riders a chance to hit the highest tiers!  

Prizes (Sixth Cycle)

Great news - you can claim ALL the prizes under your tier. The points you’ve accumulated over the past month will determine your tier and each tier has a set of claimable prizes. From limited edition shirts, to foodpanda vouchers, you name it! Keep delivering to collect all the freebies as seen below:

t-shirt (design 1)

t-shirt (design 2)

sports shirt

premium sports shirt

hoodie

helmet stickers

Claiming of Prizes

 

Riders must claim their prizes within the schedule mentioned below. Failure to claim within the allocated time frame will result to the forfeiture of your prizes for that cycle.  

A. Fourth Cycle (October)

Cycle Dates: October 1 - 31, 2020. 

 

Vouchers - Your vouchers will arrive on the week of November 9 and will be valid until November 30, 2020. 

Physical Prizes - Claiming of physical prizes for this cycle has ended. 

B. Fifth Cycle (November) 

Cycle Dates: November 1 - 30, 2020. 

 

Vouchers - Your vouchers will arrive before December 6, 2020 via email and will be valid until December 30, 2020. 

Physical Prizes - Claiming will be from December 3 - 31, 2020 in the rider hubs

B. Sixth Cycle (December) 

Cycle Dates: December 1 - 31, 2020. This is your current cycle.

 

Claiming for this cycle will be announced on the first week of January.

FAQs

How do the Bamboo Points work?


You will receive 3 Bamboo Points for every delivery you make. Your Bamboo Points will be tallied for a month and announced to you via email and rider app.




How can I win Bamboo Points faster?


Each delivery you make is equivalent to 3 Bamboo Points. The more deliveries you make, the more points you can accumulate. What are you waiting for? Start delivering today!




Can I jump more than one tier every cycle?


Yes! You can jump to any tier depending on the number of Bamboo Points you’ve accumulated and your average acceptance rate.




How much time do I have to upgrade my tier?


You have a total of 1 month to accumulate your points and average Acceptance Rate. You will receive a tier update via your rider app and email showcasing which tier you’ve unlocked




How long will my tier last?


Your tier and points are valid for 2 months and will be reset after this period.




How do I qualify for a tier?


Check out the Point System table above! You must hit certain bamboo points and maintain a certain average Acceptance Rate the last month in order to qualify for your tier.




What happens to my points when the 1 month period ends?


Your Bamboo Points are reset every month. If you wish to maintain or upgrade your tier for the next round, you would need to reach the minimum qualifications of those tiers again.




How will I know my tier and Bamboo Points?


You will receive your Bamboo Points update every week via the rider app and you will receive your tier update every month via email & rider app




Can the Bamboo Point system change?


Yes! The Bamboo Point system is subject to change. We will be add in seasonal multipliers and changing up the points system from time to time.




Does this replace our Batch System?


No, it does not! This rewards program was created to reward you for your excellent service and loyalty to foodpanda.





What prizes do I receive?


The prizes you can claim will be based on the Bamboo Points + Average Acceptance Rate you’ve accumulated in the past month. You can receive prizes like foodpanda vouchers, pandamart vouchers, cinema tickets and limited edition apparel




How long do I have to claim my rewards?


We will be updating you regarding the claiming period for your Bamboo Rewards cycle via Telegram. You must claim your prizes strictly within the dates mentioned. Failure to claim your prizes within the mentioned period will forfeit your prizes for that cycle.




How many prizes can I claim?


You can claim ALL the prizes under your tier. However, you can only claim 1 of each item. If you wish to claim the item again, you must hit that tier again and wait for the next tier update.




Can I claim the same prizes again and again?


Yes, you may! As long as you hit the tier, you can claim all the prizes that fall under that category.




Can the prizes change?


Yes! We will be adding in special prizes and freebies as the months go by. Stay tuned!