Money matters often sound tricky. But we've got your back.

Everything you ever wanted to know about our payment system, score calculation, the timeline and all the bonuses!

HOW DO I GET PAID? 

We offer different hourly fees so that you will get paid no matter how many orders get assigned to you. Find out how to maximise your earnings by choosing your vehicle, day and delivery zone :

On top of that, we reward you for every successful order with dockets. Our most efficient and trusted riders can make up to $5.5 per delivery!

Keep your eyes peeled for extra bonuses!

 

Every cell indicates the dockets that apply for week days/weekends 

 

HOW IS MY SCORE CALCULATED? 

To make sure our most dedicated and faithful riders are treated fairly, we introduced a scoring system. Every 2 weeks, your score is sent by SMS and email. Your loyalty, compliance and performance, as detailed below, determine which riders book their shifts first and who can earn the highest dockets. Use the following table to understand how to climb the score ladder! 

Your score ranges from 0  for inactive riders to 10.

 

ARE THERE ANY OTHER WAYS TO MAKE MONEY? 

Sometimes, we ask you to deliver orders which are larger or further away than usual. We would like to thank you for this by offering additional dockets on top of the regular ones and of your fees.

It also happens that whimsical customers cancel their orders at the last minute, but we also have a docket for that because you should not pay for it.

 

 

The value of one docket changes according to your vehicle type, so that bicycles and PMDs are eligible for $2 on week days and $3 on weekends. It is slightly higher for motorbikes, which can earn $3 to $4 depending on the day. 

We also introduced an extra bonus of $50 for weekend evenings. The conditions are quite simple: 

 

  • Riders who deliver 26 orders (motorbikes) and 19 (bicycles/PMDs) over the weekend will be eligible for the bonus.

  • Shifts have to be completed on Friday, Saturday and Sunday consecutively

  • Late Night Delivery shifts do not qualify for this bonus! 

  • The $50 will be paid to you with the next remuneration cycle

If you like the taste of the adrenaline rush, don't forget our monthly rider awards! The winner of each category earns an extra $100. 

Most Productive

 

(most orders per hour)

Most Persistent

 

(most orders in a month)

What makes you the best rider?

Best Customer Service

(highest amount of customer feedback)

Fastest Rider

(shortest average delivery time)

From Friday 5pm to Sunday 12pm

 

In this case, we refer to the air distance, which is the length of the line separating 2 points on the map.

 

WHEN WILL I GET PAID? 

Every payment cycle lasts for two weeks. The Friday of the following week, the money will be transferred on your bank account. 

We also calculate your score every 2 weeks to align it on the payment cycles. On Tuesday mornings, a personal SMS and email informs you on your batch so that you can book your shifts for the following week. 

The fleet is divided into 4 batches with the first one corresponding with the highest scores. Inactive riders will be sent to batch 6. 

After their first order, new riders will be directly assigned to batch 2 for their first payment cycle.

Cyclists and PMDs can only for 10am - 10pm shifts!

Payment

foodpanda offers a dual-payment scheme for all riders, which means that all riders are remunerated for every hour they work and for every order they deliver!

For more information on other bonuses and payment frequency, click here

Hourly Payment

We offer different hourly fees so that you will get paid no matter how many orders get assigned to you. Find out how to maximise your earnings by choosing your vehicle, day and delivery zone!

Per Docket Payment

On top of that, we reward you for every successful order with dockets. Our most efficient and trusted riders can make up to $5.5 per delivery!